Jan 09 2022 Work Creating Q1 goals with the team by pascalrutten No Comments With a fresh new year to start, it is time to set the stage for Q1 of 2022! Here is how a typical team session agenda could look like: Good...
Jan 07 2022 Work Customer success via Self-Service by pascalrutten No Comments Not long ago, consumers were horrified if they were required to complete a task themselves rather than being provided with exceptional (self)care and attention. Now, businesses are spending billions on...